The Senior Business Analyst at AllPoints Fibre Networks will work on projects within a core domain of the business to develop a deep understanding its strategic goals and how it operates. They work both independently across projects and as member of a project team to elicit and document business requirements and processes within projects to support the delivery of change. They will also lead and support other Business Analysts working on projects within their domain.

AllPoints Fibre is revolutionising connectivity across the UK.

As a cutting-edge full fibre network wholesaler, we simplify access to high-speed broadband through a powerful, API-driven platform that unifies major networks like Openreach, BT Wholesale, and CityFibre.

Our agile platform, aquila, empowers service providers with seamless automation, real-time visibility, and rapid scalability, making it an exciting environment for professionals who thrive on innovation, efficiency, and delivering smarter digital solutions.

What you will be doing:

High Level Scoping:

• Work with sponsors to effectively shape and document the scope of a project during its initiation

 Requirements Elicitation and Documentation:

• Plan and agree the activities and deliverables for the analysis workstream of a project

• Lead workshops and interviews with stakeholders to understand business objectives and requirements

• Produce quality documentation (epics, user stories, acceptance criteria, requirements) to facilitate effective change

• Work with the business to prioritise requirements (e.g. MoSCoW, or stack ranked backlog) and contribute to sprint planning activities

Support and clarify requirements as required:

• Contribute to establishing best practice approach to Business Analysis

Process Modelling:

• Lead workshops and interviews with stakeholders to understand as-is and to-be processes

• Documentation and peer-reviewing of processes (typically using UPN)

• Collaborate with other Business Analysts and Process Analysts to ensure alignment and consistency between processes

• Support and clarify processes as required

Supporting Change Delivery and Go Live:

• Contribute towards the production of Knowledge Articles, Training Material, and Work instructions

• Support testing

About you:

You demonstrate strong communication skills through active listening and the clear expression of ideas and concerns. You are confident in giving and receiving feedback, collaborating effectively within and across teams, and following leadership direction with commitment and a positive attitude. You take initiative, show accountability, and contribute actively to team culture and dynamics. Highly organised, you manage your time efficiently, meet deadlines, and adapt well to shifting priorities and demands. You proactively identify challenges, contribute ideas, and solve problems within your role, while seeking guidance when needed. You are open to learning from mistakes, cultivate positive working relationships, respect diversity, foster inclusivity, and consistently support the growth, success, and wellbeing of your colleagues, contributing to a positive and productive team environment.

Your Skills:

• Worked as a Business Analyst in a Telco environment

• Worked on large projects as Senior Business Analyst

• Experience of working as a Business Analyst in Waterfall and Agile environments

• Detailed understanding of requirements gathering and process modelling approaches

• Demonstrable experience in stakeholder management and relationship building

Desirable skills:

• Experience of modelling processes using UPN/BPMN

• Line managed or mentored Business Analysts

• ISEB Business Analysis Modules and/or Diploma

• Agile certification (E.g. Product Owner)

• Degree in Business Systems or IT

The benefits at APFN...

At AllPoints Fibre Networks, we're all about looking after you. We offer an extensive wellbeing package that goes beyond the EAP. Your benefits will include Bupa private medical insurance and dental cover, income protection insurance, group life insurance and a health plan to help with day to day expenses such as eye care... we will even pay for you to get a massage!

Everyone needs a break now and then, right? That's why we start all our employees off with a generous 30 days' annual leave allowance (pro rata), plus bank holidays. And if you ever need some extra time off due to illness or parental leave, we've got enhanced leave plans in place to support you through that.

Additionally we know how important it is to feel secure with your finances. That's why we have benefits dedicated to your financial wellbeing. You will be able to join our employer contributory pension and in addition to income protection insurance, group life insurance we offer cashback and voucher schemes to help cover living cost such as electricals and personal spending.

Our commitment to Diversity, Equity and Inclusion...

At AllPoints Fibre, diversity makes us stronger. We’re building an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We’re committed to:

• Fair pay and equal opportunities for all

• Supporting underrepresented groups through our Women in Telecoms Network

• Investing in future talent with our apprenticeship scheme and mentorship programmes

• Ensuring every employee completes Equality, Diversity & Inclusion training

• Creating a culture where every voice is heard and everyone has the opportunity to grow

We welcome applicants from all backgrounds and experiences. If you’re excited about this role but don’t meet every single requirement, we still encourage you to apply — we’d love to hear from you.

About us:

At AllPoints Fibre Networks (APFN), we make access to the UK’s full fibre rollout seamless, scalable, and seriously stress-free. We're a customer-first, future-ready network wholesaler. Empowering our partners with a frictionless route to the largest full fibre footprint in the UK.

We’re a team that values curiosity, ambition, and a get-things-done attitude. We’re fast-paced but supportive. Serious about what we do but never take ourselves too seriously. Whether you’re collaborating across teams, solving complex challenges, or celebrating success. You’ll find an environment where you can flourish and make a real impact.

Next steps

If the role sounds like the right fit for you, we look forward to seeing your application! If shortlisted, our Talent Acquisition Team will be in touch to set up and initial conversation. Next stages will involve meeting with our hiring teams to discuss the role and your experience in more details.

If you require any reasonable adjustments to be made during your interview process, please tell us in your application or reach out for a discussion about how we can accommodate you in the selection process.