User Acceptance Lead

The User Acceptance Lead at AllPoints Fibre Networks will own and lead the end-to-end User Acceptance Testing (UAT) function across APFN's delivery programmes, ensuring business-critical solutions are thoroughly tested, operationally ready, and fit for purpose before release. This role is responsible for defining UAT strategy, coordinating testing activities, managing stakeholder engagement, and providing assurance that solutions meet business, regulatory, and customer requirements.

AllPoints Fibre is revolutionising connectivity across the UK.

As a cutting-edge full fibre network wholesaler, we simplify access to high-speed broadband through a powerful, API-driven platform that unifies major networks like Openreach, BT Wholesale, and CityFibre.

Our agile platform, aquila, empowers service providers with seamless automation, real-time visibility, and rapid scalability, making it an exciting environment for professionals who thrive on innovation, efficiency, and delivering smarter digital solutions.

What you will be doing:

• Own and lead the User Acceptance Testing (UAT) function across APFN delivery programmes and technology initiatives.

• Define UAT strategies, test plans, governance frameworks, entry and exit criteria, and testing standards.

• Coordinate and oversee UAT execution, balancing hands-on testing activity with leadership and assurance responsibilities.

• Manage defect triage, prioritisation, escalation and remediation activities, working closely with delivery and testing teams.

• Lead stakeholder engagement across business, operational, delivery and technical teams to ensure solutions meet user and operational requirements.

• Produce regular reporting and dashboards providing visibility of testing progress, defects, risks and release readiness.

• Act as the key point of accountability for UAT sign-off and release recommendations.

• Facilitate defect review sessions, testing workshops, show-and-tell demonstrations and business readiness activities.

• Partner closely with Business Change teams and Change Champions to ensure successful adoption and operational readiness.

• Support release management activities, including release planning, readiness reviews and deployment coordination when required.

• Assist with lower environment management, test data requirements and system change coordination across delivery teams and third-party suppliers.

• Drive continuous improvement, championing best practice testing standards and quality assurance maturity across APFN.

About you:

• You have proven experience leading User Acceptance Testing activities within complex technology or transformation environments.

• You enjoy building trusted relationships and influencing stakeholders across both technical and business functions.

• You are highly organised and able to manage multiple priorities while maintaining a strong focus on quality and delivery.

• You are comfortable challenging assumptions, identifying risks and driving issues through to resolution.

• You have a collaborative mindset and are passionate about delivering solutions that create positive business outcomes.

• You bring a continuous improvement approach and enjoy enhancing processes, governance and ways of working.

Your Skills:

• Experience within Quality Assurance and User Acceptance Testing.

• Strong experience working with business stakeholders and facilitating testing activities across multiple teams.

• Experience using Jira and Confluence for test management, defect tracking and documentation.

• Experience testing IT systems, ideally within telecommunications, OSS/BSS or technology-driven environments.

• Strong understanding of testing methodologies, defect management and release readiness processes.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving and troubleshooting abilities.

• Ability to lead, mentor and influence stakeholders to achieve successful delivery outcomes.

• Experience working within Agile delivery environments would be advantageous.

• ISTQB, ISEB, ITIL or related industry certifications would be beneficial.

The benefits at APFN...

At AllPoints Fibre Networks, we're all about looking after you. We offer an extensive wellbeing package that goes beyond the EAP. Your benefits will include Bupa private medical insurance and dental cover, income protection insurance, group life insurance and a health plan to help with day to day expenses such as eye care... we will even pay for you to get a massage!

Everyone needs a break now and then, right? That's why we start all our employees off with a generous 30 days' annual leave allowance (pro rata), plus bank holidays. And if you ever need some extra time off due to illness or parental leave, we've got enhanced leave plans in place to support you through that.

Additionally we know how important it is to feel secure with your finances. That's why we have benefits dedicated to your financial wellbeing. You will be able to join our employer contributory pension and in addition to income protection insurance, group life insurance we offer cashback and voucher schemes to help cover living costs such as electricals and personal spending.

Our commitment to Diversity, Equity and Inclusion...

At AllPoints Fibre, diversity makes us stronger. We're building an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We're committed to:

• Fair pay and equal opportunities for all

• Supporting underrepresented groups through our Women in Telecoms Network

• Investing in future talent with our apprenticeship scheme and mentorship programmes

• Ensuring every employee completes Equality, Diversity & Inclusion training

• Creating a culture where every voice is heard and everyone has the opportunity to grow

We welcome applicants from all backgrounds and experiences. If you're excited about this role but don't meet every single requirement, we still encourage you to apply. We'd love to hear from you.

About us:

At AllPoints Fibre Networks (APFN), we make access to the UK's full fibre rollout seamless, scalable, and seriously stress-free. We're a customer-first, future-ready network wholesaler, empowering our partners with a frictionless route to the largest full fibre footprint in the UK.

We're a team that values curiosity, ambition, and a get-things-done attitude. We're fast-paced but supportive. Serious about what we do but never take ourselves too seriously. Whether you're collaborating across teams, solving complex challenges, or celebrating success, you'll find an environment where you can flourish and make a real impact.

Next steps

If the role sounds like the right fit for you, we look forward to seeing your application! If shortlisted, our Talent Acquisition Team will be in touch to set up an initial conversation. Next stages will involve meeting with our hiring teams to discuss the role and your experience in more detail.

If you require any reasonable adjustments during the interview process, please tell us in your application or reach out for a discussion about how we can accommodate you in the selection process.